The Steward standard.

We protect the home before we start.

We leave the work area cleaner than we found it.

We explain the recommendation before we begin work.

We don't reuse failing components to save time.

We verify performance and safety before we leave.

We show up when we say we will.

We communicate clearly, especially when the situation is urgent.

We use materials and methods that meet or exceed code.

We document what we did and what you need to know.

We take responsibility for our work.